Terms of service

Terms of Service

Overview

Welcome to Roavia. The terms “we”, “us” and “our” refer to Roavia. Roavia operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience.

By visiting, browsing, purchasing from, or using our website and services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use our website or services.

Section 1 - Access and Account

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have given consent for your minor dependents to use this website.

You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

Section 2 - Products

We try to display our products as accurately as possible. However, product colors, appearance, textures, and finish may vary slightly due to screen settings, lighting, photography, or production differences.

Product descriptions, pricing, availability, and designs may change without notice. We reserve the right to discontinue any product or limit quantities at any time.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Roavia reserves the right to accept, reject, cancel, or modify any order at our discretion.

Your order is accepted only after payment is successfully processed and confirmation is sent. Please review your order carefully before placing it, as cancellations may not be possible once processing begins.

Purchases are subject to our Return & Refund Policy.

Section 4 - Prices and Billing

Prices, discounts, and offers may change without notice. The price charged will be the price shown at the time your order is placed.

Prices may exclude taxes, shipping charges, customs duties, or other applicable fees unless clearly stated.

You agree to provide accurate billing, shipping, and payment information. You confirm that you are authorized to use the payment method provided.

Section 5 - Shipping and Delivery

Delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by courier partners, customs, incorrect addresses, weather, strikes, or events outside our control.

Once an order is handed over to the delivery partner, shipping risk may pass to the customer, subject to applicable law.

Section 6 - Intellectual Property

All content on this website, including brand name, logo, product designs, images, text, graphics, videos, layout, and overall website appearance, belongs to Roavia or its licensors.

You may not copy, reproduce, distribute, modify, use, or exploit any content from this website without written permission from Roavia.

Section 7 - Optional Tools

We may provide access to third-party tools or features. These are provided “as is” and “as available”. We do not control third-party tools and are not responsible for any issues arising from their use.

Section 8 - Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, accuracy, policies, products, or services.

Accessing third-party websites is at your own risk.

Section 9 - Relationship with Shopify

Roavia is powered by Shopify, which helps us provide our online store and services. However, all sales and purchases made on our website are directly between you and Roavia.

Shopify is not responsible for any product, order, damage, claim, loss, or transaction between you and Roavia.

Section 10 - Privacy Policy

Your personal information is handled according to our Privacy Policy.

Because our store is hosted by Shopify, some personal information may also be processed by Shopify and third-party service providers to support store operations, payments, shipping, analytics, and customer service.

Section 11 - Feedback

If you share feedback, reviews, suggestions, ideas, images, or comments with us, you allow Roavia to use, reproduce, publish, modify, and display that content for business, marketing, product improvement, and promotional purposes.

You confirm that your feedback does not violate any third-party rights or laws.

Section 12 - Errors and Inaccuracies

There may occasionally be errors, inaccuracies, or omissions related to product descriptions, pricing, offers, shipping charges, delivery timelines, or availability.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order is placed.

Section 13 - Prohibited Uses

You may not use our website or services:

  • for unlawful purposes;

  • to violate any laws or regulations;

  • to infringe intellectual property rights;

  • to upload viruses, malware, or harmful code;

  • to spam, phish, scrape, hack, or misuse the website;

  • to impersonate another person or entity;

  • to submit false or misleading information;

  • to interfere with website security or functionality.

We may suspend, restrict, or terminate access if we believe these Terms have been violated.

Section 14 - Agents and Automated Access

You may not use bots, scrapers, crawlers, automated tools, AI agents, or similar technologies to access, copy, extract, purchase, monitor, or interact with our website without our written permission.

We may block, limit, or restrict automated access at any time.

Section 15 - Termination

We may terminate or restrict your access to our website or services at any time if you violate these Terms or misuse our services.

Any obligations that should survive termination, including intellectual property, limitation of liability, indemnification, privacy, and governing law, will continue to apply.

Section 16 - Disclaimer of Warranties

Our website and products are provided “as is” and “as available”, except where expressly stated otherwise.

We do not guarantee that the website will be uninterrupted, secure, error-free, or always available.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Section 17 - Limitation of Liability

To the fullest extent permitted by law, Roavia, its owners, partners, employees, service providers, affiliates, and Shopify shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This includes loss of profits, revenue, data, savings, goodwill, or replacement costs.

Section 18 - Indemnification

You agree to indemnify and hold harmless Roavia, Shopify, and our affiliates, partners, employees, contractors, licensors, and service providers from any claims, losses, damages, liabilities, or expenses arising from:

  • your breach of these Terms;

  • your violation of any law;

  • your misuse of our website or services;

  • your violation of third-party rights.

Section 19 - Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, the remaining sections will continue to remain valid and enforceable.

Section 20 - Waiver and Entire Agreement

Our failure to enforce any part of these Terms does not mean we waive our right to enforce it later.

These Terms, together with our policies, form the entire agreement between you and Roavia regarding your use of our website and services.

Section 21 - Assignment

You may not assign or transfer your rights or obligations under these Terms without our written permission.

Roavia may assign or transfer its rights and obligations without notice or consent.

Section 22 - Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Mumbai, Maharashtra, India, unless applicable law requires otherwise.

Section 23 - Headings

The headings in these Terms are included for convenience only and do not affect the interpretation of these Terms.

Section 24 - Changes to Terms

We may update or replace these Terms at any time by posting the updated version on our website.

Your continued use of the website after changes are posted means you accept the updated Terms.

Section 25 - Contact Information

Questions about these Terms of Service should be sent to:

Roavia
Email: hello@roavia.in
Alternate Email: roavialife@gmail.com